Omni-Channel
We are helping banks move closer to their customers and deliver new Fintech products to the right customers at the right time. Our Digital Banking platform and integration layer supports banks in their digital transformational journey faster than even their Fintech competitors.
Omni-Channel Banking
Opportunity
- 67% of customers expect a seam less experience across channels (McKinsey)
- 73% of customers use multiple channel s during their banking journey (Accenture)
- Banks with strong omni -channel engagement strategies retain 89% of their customers, com pa red to 33% for banks with weak strategies (Aberdeen Group)
- Omni -channel banking is a key driver of customer loyalty and retention
Railpays Omni-Channel Solution
- An integrated platform thot connects a II ban king channels and delivers new Fintech products
- Designed for ease of use and a consistent customer experience
- Personalized services and offers driven by customer
- Enhanced security through multi-factor authentication and biometric identification
- AI - powered customer support and virtual assistants